Legal
Privacy Policy
Effective date: March 14, 2025. This Privacy Policy explains how Maxia collects, uses, and protects information when you use maxiaapp.com and the Maxia mobile application.
1. About Maxia
Maxia is a fitness and wellness app that may help users track workouts, log nutrition, follow routines, review performance and recovery trends, and receive AI-generated insights. Maxia provides health, fitness, and wellness information only. It is not medical advice and should not be used as a substitute for professional medical guidance.
2. Information We May Collect
Depending on how you use Maxia, we may collect:
- Account information such as your name, email address, login details, and basic profile preferences
- Fitness and wellness information you choose to provide, such as workout logs, routines, nutrition entries, goals, and related performance data
- Usage information such as app interactions, feature usage, and general engagement metrics
- Device and technical information such as device type, operating system, app version, IP address, and approximate diagnostic data
- Crash reports, error logs, and similar diagnostics used to maintain reliability and improve the app
- Subscription and transaction metadata provided by app store or payment platforms, such as subscription status, plan type, and renewal state
3. How We Use Information
We may use information we collect to:
- Provide, maintain, and improve Maxia
- Personalize features, routines, and fitness insights
- Process and manage subscriptions and account access
- Respond to support requests and troubleshoot issues
- Monitor app quality, performance, and security
- Communicate important updates about the service or policies
4. Subscriptions and Payments
If you purchase a subscription, payment processing is handled by the Apple App Store, Google Play, or another authorized third-party billing provider. Maxia does not receive full payment card numbers. We may receive limited subscription-related details needed to confirm purchase status, renewals, cancellations, refunds, or plan access.
5. Third-Party Services
Maxia may use third-party service providers for app hosting, analytics, diagnostics, communications, authentication, or subscription management. These providers may process information on our behalf to support app functionality, security, and performance.
6. Data Storage and Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to provide Maxia, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
8. Your Choices and Rights
Depending on your location, you may have rights to access, update, correct, or request deletion of certain personal information. To make a privacy-related request, contact privacy@maxiaapp.com.
9. Children’s Privacy
Maxia is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the issue.
10. No Sale of Personal Data
Maxia does not sell personal data. We may disclose information to service providers and partners only as needed to operate, secure, and improve the service or as otherwise required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and provide additional notice when appropriate.
12. Contact
Questions about this Privacy Policy can be sent to privacy@maxiaapp.com. General support requests can be sent to support@maxiaapp.com.