Maxia

Support

Maxia Support

For product questions, account help, or subscription issues, contact the Maxia support team and include as much detail as possible so we can respond efficiently.

Contact

How to reach us

Email support@maxiaapp.com for support related to Maxia.

  • Subscription issues and billing questions
  • Workout tracking or routine setup help
  • Bug reports and app performance issues
  • Account access and general product questions

Typical response time: within 2 business days.

Best Practices

Include these details

  • Your device model and operating system version
  • The app version you are using
  • A short description of the issue
  • Screenshots if they help explain the problem

How do I manage my subscription?

App Store subscriptions are managed through your Apple ID subscription settings. If you subscribed through another platform, use that platform’s billing settings.

What should I do if syncing or logging seems incorrect?

Send a support email with the affected feature, approximate time of the issue, and any relevant screenshots so the issue can be reviewed more quickly.

Can Maxia provide medical guidance?

No. Maxia provides fitness and wellness information only and does not provide medical advice, diagnosis, or treatment.